Apples sniffed out an industry that was divided into two disfunctional factions. The carriers, who are making the exact same strategic mistakes they made as long distance providers 20 years ago, and hardware manufacturers – also repeating old mistakes. The carriers are still caught up in creating barriers for consumers to maximize profit. Hand set makers are driving with technology first, the user second.
The iPhone is fundamentally changing the functional, developmental, and the business landscape of the mobile phone industry.